Cyber Incident Management

Coordination.

Without A Conductor, A Symphony is a garage band

The cornerstone of successful cyber incident management is coordination. A cyber incident is going to involve many moving parts, different departments, outside experts, insurance companies, law enforcement, customers, and the bad actors themselves. Each of these groups operate in their silos and must be managed and coordinated in a very delicate way by a knowledgeable and experience incident manager.

Knowledge & Experience

Knowledge and experience are the building blocks of a proper cyber incident response. The knowledge and experience of your cyber incident manager needs to be broad-based and deep. An effective Healthcare Cyber Incident Manager needs to understand the dynamics of the healthcare industry, the technical aspects of today’s health IT environment, a detailed knowledge of healthcare information privacy regulations and the legal implications that flow from a information breach.